🚚 Shipping & Delivery

1. Do you ship across India?

Yes, we deliver across India using reliable courier partners.

2. How long does delivery take?

Delivery usually takes 2–7 business days, depending on your location and courier service.

3. How can I track my order?

Once shipped, you’ll receive a tracking link via SMS or email to track your order.

4. Are shipping charges refundable?

No. Shipping and return pickup charges are non-refundable.

5. What if my order is delayed?

Delivery timelines are estimates. Delays may occur due to weather, location, or courier issues beyond our control.

📦 Orders & Payments

6. Can I cancel my order after placing it?

Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

7. What payment methods do you accept?

We accept UPI, debit cards, credit cards, net banking, and other secure online payment options.

8. Can my order be cancelled by Neo Style?

Yes. We reserve the right to cancel orders due to stock unavailability, payment issues, or suspicious activity.

9. What if I entered the wrong address?

Please contact us immediately. Address changes are possible only before dispatch.

10. How do I contact customer support?

You can email us at support@theneostyle.com for any order, return, or product-related queries.